{"id":520,"date":"2025-12-25T23:42:29","date_gmt":"2025-12-25T23:42:29","guid":{"rendered":"https:\/\/colorconnection.ca\/?page_id=520"},"modified":"2026-04-03T13:11:41","modified_gmt":"2026-04-03T13:11:41","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/colorconnection.ca\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFCF7&#8243; width=&#8221;100%&#8221; max_width=&#8221;720%&#8221; min_height=&#8221;4590.2px&#8221; custom_padding=&#8221;19px|20px|80px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; 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_builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#E09900&#8243; header_font_size=&#8221;33px&#8221; body_text_color=&#8221;gcid-7bcf206e-954e-4325-9fcd-0cfba6bbf5e9&#8243; background_color=&#8221;#FFFCF7&#8243; min_height=&#8221;59px&#8221; max_height=&#8221;100px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; animation_direction=&#8221;right&#8221; auto=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-834db33f-400f-4068-917d-2de62be3172e%22:%91%22border_color_all%22,%22border_color_all%22,%22border_color_all%22,%22border_color_all%22,%22border_color_all%22,%22border_color_all%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22,%22form_field_focus_text_color%22,%22button_text_color%22%93,%22gcid-413b4218-ce98-430c-8b1b-28dbb658a5d4%22:%91%22bg_overlay_color%22,%22bg_overlay_color%22,%22bg_overlay_color%22,%22bg_overlay_color%22,%22bg_overlay_color%22,%22bg_overlay_color%22,%22bg_overlay_color%22%93,%22gcid-7bcf206e-954e-4325-9fcd-0cfba6bbf5e9%22:%91%22body_text_color%22%93}&#8221;][et_pb_slide use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;34px&#8221; body_font=&#8221;|600|||||||&#8221; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1em&#8221; background_color=&#8221;#FFFCF7&#8243; background_enable_color=&#8221;on&#8221; use_background_color_gradient=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p>How we collect, use, and protect personal information<\/p>\n<p>[\/et_pb_slide][et_pb_slide use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;34px&#8221; body_font=&#8221;|600|||||||&#8221; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1em&#8221; background_color=&#8221;#FFFCF7&#8243; background_enable_color=&#8221;on&#8221; use_background_color_gradient=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p>Our commitment to protecting your personal information<\/p>\n<p>[\/et_pb_slide][et_pb_slide use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;34px&#8221; body_font=&#8221;|600|||||||&#8221; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1em&#8221; background_color=&#8221;#FFFCF7&#8243; background_enable_color=&#8221;on&#8221; use_background_color_gradient=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p>Transparent handling of personal information in accordance with applicable privacy laws<\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;43px&#8221; custom_margin=&#8221;0px|auto|20px|auto|false|false&#8221; custom_padding=&#8221;7px||0px||false|false&#8221; border_color_all=&#8221;gcid-primary-color&#8221; border_width_top=&#8221;1px&#8221; border_width_bottom=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22border_color_all%22,%22border_color_top%22,%22border_color_bottom%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;policy-mini-menu&#8221; module_class=&#8221;policy-mini-menu&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;\/* =========================================================||   Policy Mini Menu \u2014 Global rollover behavior||   ========================================================= *\/||||.policy-mini-menu a,||.policy-mini-menu a:visited {||  color: #111111 !important;          \/* rest *\/||  text-decoration: none !important;||  transition: color 0.2s ease;||}||||.policy-mini-menu a:hover,||.policy-mini-menu a:focus {||  color: #2F6F73 !important;          \/* hover *\/||  text-decoration: underline;||  outline: none;||}||||\/* Active \/ current page *\/||.policy-mini-menu a:active,||.policy-mini-menu .current-menu-item > a,||.policy-mini-menu .current_page_item > a,||.policy-mini-menu a%91aria-current=%22page%22%93 {||  color: #e2a560 !important;          \/* active *\/||  font-weight: 600;||}||&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"policy-mini-menu\" style=\"text-align: center;\"><strong> <a href=\"\/privacy- policy\/\">Privacy Policy<\/a> | <a href=\"\/cookie-policy\/\">Cookie Policy<\/a> | <a href=\"\/accessibility-statement\/\">Accessibility Statement<\/a> | <a href=\"\/terms-use-policy\/\">Terms of Use<\/a> | <a href=\"\/purchase-refund-policy\/\">Purchase &amp; Refund Policy<\/a> | <a href=\"\/copyright-usage-policy\/\">Copyright &amp; Usage<\/a> <\/strong><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"698\" data-end=\"752\"><strong data-start=\"721\" data-end=\"738\">Last updated:<\/strong> January 2026<\/p>\n<hr data-start=\"754\" data-end=\"757\" \/>\n<p><strong><span style=\"font-size: x-large;\">Overview<\/span><\/strong><\/p>\n<p data-start=\"772\" data-end=\"985\">This Privacy Policy explains how <strong data-start=\"805\" data-end=\"825\">Color Connection<\/strong> (\u201cwe,\u201d \u201cus,\u201d \u201cour\u201d) collects, uses, discloses, and protects personal information when you visit our website, purchase our products, or interact with us online.<\/p>\n<p data-start=\"987\" data-end=\"1184\">We are committed to protecting your privacy and handling personal information in a transparent, lawful, and respectful manner, in accordance with applicable Canadian and Qu\u00e9bec privacy legislation.<\/p>\n<hr data-start=\"1186\" data-end=\"1189\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Applicable Privacy Laws<\/strong><\/span><\/p>\n<p data-start=\"1219\" data-end=\"1272\">This Privacy Policy is governed by and complies with:<\/p>\n<ul data-start=\"1274\" data-end=\"1560\">\n<li data-start=\"1274\" data-end=\"1360\">\n<p data-start=\"1276\" data-end=\"1360\"><strong data-start=\"1276\" data-end=\"1349\">Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong> \u2013 Canada<\/p>\n<\/li>\n<li data-start=\"1361\" data-end=\"1498\">\n<p data-start=\"1363\" data-end=\"1498\"><strong data-start=\"1363\" data-end=\"1451\">Act Respecting the Protection of Personal Information in the Private Sector (Qu\u00e9bec)<\/strong>, as amended by <strong data-start=\"1467\" data-end=\"1496\">Law 25 (formerly Bill 64)<\/strong><\/p>\n<\/li>\n<li data-start=\"1499\" data-end=\"1560\">\n<p data-start=\"1501\" data-end=\"1560\">Applicable consumer protection and e-commerce regulations<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1562\" data-end=\"1657\">Where required, we apply the <strong data-start=\"1591\" data-end=\"1625\">highest standard of protection<\/strong> available under applicable law.<\/p>\n<hr data-start=\"1659\" data-end=\"1662\" \/>\n<p><strong><span style=\"font-size: x-large;\">Information We Collect<\/span><\/strong><\/p>\n<p data-start=\"1691\" data-end=\"1750\">We may collect the following types of personal information:<\/p>\n<p><span style=\"font-size: large;\"><strong>Information You Provide Directly<\/strong><\/span><\/p>\n<ul data-start=\"1789\" data-end=\"2008\">\n<li data-start=\"1789\" data-end=\"1797\">\n<p data-start=\"1791\" data-end=\"1797\">Name<\/p>\n<\/li>\n<li data-start=\"1798\" data-end=\"1815\">\n<p data-start=\"1800\" data-end=\"1815\">Email address<\/p>\n<\/li>\n<li data-start=\"1816\" data-end=\"1848\">\n<p data-start=\"1818\" data-end=\"1848\">Billing and shipping address<\/p>\n<\/li>\n<li data-start=\"1849\" data-end=\"1887\">\n<p data-start=\"1851\" data-end=\"1887\">Order details and purchase history<\/p>\n<\/li>\n<li data-start=\"1888\" data-end=\"1938\">\n<p data-start=\"1890\" data-end=\"1938\">Account information (if you create an account)<\/p>\n<\/li>\n<li data-start=\"1939\" data-end=\"2008\">\n<p data-start=\"1941\" data-end=\"2008\">Communications sent to us (emails, contact forms, support requests)<\/p>\n<\/li>\n<\/ul>\n<p><strong><span style=\"font-size: large;\">Automatically Collected Information<\/span><\/strong><\/p>\n<p data-start=\"2050\" data-end=\"2107\">When you visit our website, we may automatically collect:<\/p>\n<ul data-start=\"2108\" data-end=\"2270\">\n<li data-start=\"2108\" data-end=\"2122\">\n<p data-start=\"2110\" data-end=\"2122\">IP address<\/p>\n<\/li>\n<li data-start=\"2123\" data-end=\"2162\">\n<p data-start=\"2125\" data-end=\"2162\">Browser type and device information<\/p>\n<\/li>\n<li data-start=\"2163\" data-end=\"2196\">\n<p data-start=\"2165\" data-end=\"2196\">Pages viewed and interactions<\/p>\n<\/li>\n<li data-start=\"2197\" data-end=\"2224\">\n<p data-start=\"2199\" data-end=\"2224\">Date and time of access<\/p>\n<\/li>\n<li data-start=\"2225\" data-end=\"2270\">\n<p data-start=\"2227\" data-end=\"2270\">Cookies and similar tracking technologies<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2272\" data-end=\"2275\" \/>\n<p><span style=\"font-size: x-large;\"><strong>How We Use Your Information<\/strong><\/span><\/p>\n<p data-start=\"2309\" data-end=\"2389\">We use personal information only for legitimate business purposes, including to:<\/p>\n<ul data-start=\"2391\" data-end=\"2737\">\n<li data-start=\"2391\" data-end=\"2421\">\n<p data-start=\"2393\" data-end=\"2421\">Process and fulfill orders<\/p>\n<\/li>\n<li data-start=\"2422\" data-end=\"2464\">\n<p data-start=\"2424\" data-end=\"2464\">Deliver digital downloads and services<\/p>\n<\/li>\n<li data-start=\"2465\" data-end=\"2529\">\n<p data-start=\"2467\" data-end=\"2529\">Communicate with you regarding purchases or support requests<\/p>\n<\/li>\n<li data-start=\"2530\" data-end=\"2596\">\n<p data-start=\"2532\" data-end=\"2596\">Send marketing emails <strong data-start=\"2554\" data-end=\"2594\">only where consent has been provided<\/strong><\/p>\n<\/li>\n<li data-start=\"2597\" data-end=\"2648\">\n<p data-start=\"2599\" data-end=\"2648\">Improve website performance and user experience<\/p>\n<\/li>\n<li data-start=\"2649\" data-end=\"2688\">\n<p data-start=\"2651\" data-end=\"2688\">Prevent fraud and maintain security<\/p>\n<\/li>\n<li data-start=\"2689\" data-end=\"2737\">\n<p data-start=\"2691\" data-end=\"2737\">Comply with legal and regulatory obligations<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2739\" data-end=\"2872\">We do <strong data-start=\"2745\" data-end=\"2752\">not<\/strong> use personal information for purposes unrelated to those described without obtaining additional consent where required.<\/p>\n<hr data-start=\"2874\" data-end=\"2877\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Consent<\/strong><\/span><\/p>\n<p data-start=\"2891\" data-end=\"3021\">We collect, use, and disclose personal information <strong data-start=\"2942\" data-end=\"2977\">with your knowledge and consent<\/strong>, except where permitted or required by law.<\/p>\n<p data-start=\"3023\" data-end=\"3038\">Consent may be:<\/p>\n<ul data-start=\"3039\" data-end=\"3151\">\n<li data-start=\"3039\" data-end=\"3084\">\n<p data-start=\"3041\" data-end=\"3084\"><strong data-start=\"3041\" data-end=\"3052\">Express<\/strong> (e.g., email opt-in checkboxes)<\/p>\n<\/li>\n<li data-start=\"3085\" data-end=\"3151\">\n<p data-start=\"3087\" data-end=\"3151\"><strong data-start=\"3087\" data-end=\"3098\">Implied<\/strong> (e.g., providing information to complete a purchase)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3153\" data-end=\"3288\">You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at the email address listed below.<\/p>\n<hr data-start=\"3290\" data-end=\"3293\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Cookies and Tracking Technologies<\/strong><\/span><\/p>\n<p data-start=\"3333\" data-end=\"3376\">We use cookies and similar technologies to:<\/p>\n<ul data-start=\"3377\" data-end=\"3486\">\n<li data-start=\"3377\" data-end=\"3419\">\n<p data-start=\"3379\" data-end=\"3419\">Enable essential website functionality<\/p>\n<\/li>\n<li data-start=\"3420\" data-end=\"3458\">\n<p data-start=\"3422\" data-end=\"3458\">Analyze site usage and performance<\/p>\n<\/li>\n<li data-start=\"3459\" data-end=\"3486\">\n<p data-start=\"3461\" data-end=\"3486\">Improve user experience<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3488\" data-end=\"3619\">You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.<\/p>\n<hr data-start=\"3621\" data-end=\"3624\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Third-Party Services and Platforms<\/strong><\/span><\/p>\n<p data-start=\"3665\" data-end=\"3745\">We use trusted third-party service providers to operate our business, including:<\/p>\n<ul data-start=\"3747\" data-end=\"3961\">\n<li data-start=\"3747\" data-end=\"3814\">\n<p data-start=\"3749\" data-end=\"3814\">Payment processors (e.g., Stripe, PayPal, WooCommerce Payments)<\/p>\n<\/li>\n<li data-start=\"3815\" data-end=\"3874\">\n<p data-start=\"3817\" data-end=\"3874\">Email marketing platforms (e.g., Systeme.io or similar)<\/p>\n<\/li>\n<li data-start=\"3875\" data-end=\"3918\">\n<p data-start=\"3877\" data-end=\"3918\">Website hosting and analytics providers<\/p>\n<\/li>\n<li data-start=\"3919\" data-end=\"3961\">\n<p data-start=\"3921\" data-end=\"3961\">Online marketplaces (e.g., Etsy, Amazon)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3963\" data-end=\"4111\">These providers may process personal information on our behalf and are contractually required to protect it and use it only for authorized purposes.<\/p>\n<p data-start=\"4113\" data-end=\"4212\">Purchases made through third-party platforms are also subject to those platforms\u2019 privacy policies.<\/p>\n<hr data-start=\"4214\" data-end=\"4217\" \/>\n<p><span style=\"font-size: x-large;\"><strong>International Transfers<\/strong><\/span><\/p>\n<p data-start=\"4247\" data-end=\"4385\">Some service providers may store or process personal information outside of Canada, including in the United States or other jurisdictions.<\/p>\n<p data-start=\"4387\" data-end=\"4573\">Where information is transferred outside Qu\u00e9bec or Canada, we take reasonable steps to ensure it receives a level of protection comparable to that required under applicable privacy laws.<\/p>\n<hr data-start=\"4575\" data-end=\"4578\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Retention of Personal Information<\/strong><\/span><\/p>\n<p data-start=\"4618\" data-end=\"4682\">We retain personal information only for as long as necessary to:<\/p>\n<ul data-start=\"4683\" data-end=\"4789\">\n<li data-start=\"4683\" data-end=\"4734\">\n<p data-start=\"4685\" data-end=\"4734\">Fulfill the purposes for which it was collected<\/p>\n<\/li>\n<li data-start=\"4735\" data-end=\"4789\">\n<p data-start=\"4737\" data-end=\"4789\">Meet legal, accounting, or regulatory requirements<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4791\" data-end=\"4870\">When information is no longer required, it is securely destroyed or anonymized.<\/p>\n<hr data-start=\"4872\" data-end=\"4875\" \/>\n<p><strong><span style=\"font-size: x-large;\">Security Safeguards<\/span><\/strong><\/p>\n<p data-start=\"4901\" data-end=\"5081\">We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.<\/p>\n<p data-start=\"5083\" data-end=\"5202\">No method of transmission over the Internet is completely secure; however, we take appropriate measures to reduce risk.<\/p>\n<hr data-start=\"5204\" data-end=\"5207\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Your Rights (Canada &amp; Qu\u00e9bec)<\/strong><\/span><\/p>\n<p data-start=\"5243\" data-end=\"5292\">Subject to applicable law, you have the right to:<\/p>\n<ul data-start=\"5294\" data-end=\"5550\">\n<li data-start=\"5294\" data-end=\"5330\">\n<p data-start=\"5296\" data-end=\"5330\">Access your personal information<\/p>\n<\/li>\n<li data-start=\"5331\" data-end=\"5393\">\n<p data-start=\"5333\" data-end=\"5393\">Request correction of inaccurate or incomplete information<\/p>\n<\/li>\n<li data-start=\"5394\" data-end=\"5430\">\n<p data-start=\"5396\" data-end=\"5430\">Withdraw consent to certain uses<\/p>\n<\/li>\n<li data-start=\"5431\" data-end=\"5493\">\n<p data-start=\"5433\" data-end=\"5493\">Request deletion of personal information, where applicable<\/p>\n<\/li>\n<li data-start=\"5494\" data-end=\"5550\">\n<p data-start=\"5496\" data-end=\"5550\">Be informed of privacy practices and data governance<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5552\" data-end=\"5676\">Residents of Qu\u00e9bec also have additional rights under Law 25, including rights related to data portability and transparency.<\/p>\n<p data-start=\"5678\" data-end=\"5742\">To exercise your rights, contact us using the information below.<\/p>\n<hr data-start=\"5744\" data-end=\"5747\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Privacy Officer\u00a0<\/strong><\/span><\/p>\n<p data-start=\"5790\" data-end=\"5936\">In accordance with Qu\u00e9bec law, <strong data-start=\"5821\" data-end=\"5874\">Color Connection has designated a Privacy Officer<\/strong> responsible for ensuring compliance with privacy legislation.<\/p>\n<p data-start=\"5938\" data-end=\"6002\"><strong data-start=\"5938\" data-end=\"5966\">Privacy Officer Contact:<\/strong><br data-start=\"5966\" data-end=\"5969\" \/>Email: <strong data-start=\"5976\" data-end=\"6002\">[INSERT PRIVACY EMAIL]<\/strong><\/p>\n<p data-start=\"6004\" data-end=\"6069\">Requests will be addressed within the timeframes required by law.<\/p>\n<hr data-start=\"6071\" data-end=\"6074\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Children\u2019s Privacy<\/strong><\/span><\/p>\n<p data-start=\"6099\" data-end=\"6232\">Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13.<\/p>\n<hr data-start=\"6234\" data-end=\"6237\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Changes to This Privacy Policy<\/strong><\/span><\/p>\n<p data-start=\"6274\" data-end=\"6467\">We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. The most current version will always be posted on our website with the updated date.<\/p>\n<hr data-start=\"6469\" data-end=\"6472\" \/>\n<p><span style=\"font-size: x-large;\"><strong>Contact Us<\/strong><\/span><\/p>\n<p data-start=\"6489\" data-end=\"6605\">If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:<\/p>\n<p data-start=\"6607\" data-end=\"6703\"><strong data-start=\"6607\" data-end=\"6627\">Color Connection<\/strong><br data-start=\"6627\" data-end=\"6630\" \/>Email: <strong data-start=\"6637\" data-end=\"6663\">[INSERT CONTACT EMAIL]<\/strong><br data-start=\"6663\" data-end=\"6666\" \/>Province of operation: Qu\u00e9bec, Canada<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; global_colors_info=&#8221;{%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22border_color_top%22,%22border_color_bottom%22%93}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/colorconnection.ca\/wp-content\/uploads\/2026\/01\/wcag-2.2.webp&#8221; title_text=&#8221;wcag-2.2.webp&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;gcid-primary-color&#8221; text_orientation=&#8221;center&#8221; min_height=&#8221;11.6px&#8221; custom_margin=&#8221;-19px||-43px||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22%93,%22gcid-primary-color%22:%91%22quote_text_color%22,%22header_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"901\" data-end=\"1096\" style=\"text-align: left;\">Color Connection is designed with accessibility in mind and aims to align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably possible.<\/p>\n<p data-start=\"1103\" data-end=\"1265\" style=\"text-align: left;\">If you experience any difficulty accessing content or would like information provided in an alternative format, please contact us and we will do our best to help.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;132px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Accessibility Help &#038; Common Questions&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|||||||gcid-1b6e1644-a52a-479b-af09-e2e86f415f36|&#8221; title_text_align=&#8221;center&#8221; custom_margin=&#8221;||12px|||&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; global_colors_info=&#8221;{%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22border_color_bottom%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Clear answers to common privacy questions<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;What personal information does Color Connection collect?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p>We collect only the information necessary to operate our website and fulfill orders. This may include your name, email address, billing or shipping details, purchase history, and communications you send to us. Basic technical information, such as IP address and browser type, may also be collected automatically.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Why does Color Connection collect personal information?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p>Personal information is collected to process purchases, deliver digital products, provide customer support, communicate with you when needed, and improve website functionality. We do not collect information for purposes unrelated to these activities.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Does Color Connection sell or share my personal information?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"1179\" data-end=\"1439\">No. Color Connection does not sell or rent personal information. Information may be shared only with trusted service providers (such as payment processors or email platforms) who require it to perform services on our behalf and who are obligated to protect it.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How is my payment information handled?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"1179\" data-end=\"1439\">Payment information is processed securely by third-party payment providers (such as Stripe, PayPal, WooCommerce Payments, Etsy, or Amazon). Color Connection does not store full credit card numbers or sensitive payment details on its servers.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Does Color Connection use cookies or tracking technologies?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"1179\" data-end=\"1439\">Yes, we use cookies and similar technologies to support essential website functionality and to understand how visitors use our site. You may adjust your browser settings to limit or disable cookies, though some features of the website may not function properly as a result.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Is my personal information stored or processed outside of Canada?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"2160\" data-end=\"2438\">Some service providers used by Color Connection may store or process information outside of Canada, including in the United States. When this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable Canadian and Qu\u00e9bec privacy laws.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What privacy rights do I have under Qu\u00e9bec and Canadian law?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"2160\" data-end=\"2438\">You have the right to request access to your personal information, request corrections, withdraw consent where applicable, and ask questions about how your information is handled. Qu\u00e9bec residents have additional rights under Law 25, including enhanced transparency and accountability protections.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Who do I contact if I have a privacy concern or request?&#8221; icon_color=&#8221;gcid-primary-color&#8221; open_icon_color=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-primary-color&#8221; title_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; title_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;0px||25px||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; border_color_all=&#8221;gcid-1b6e1644-a52a-479b-af09-e2e86f415f36&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-secondary-color%22:%91%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22icon_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22,%22link_text_color%22,%22body_link_text_color%22,%22open_icon_color%22%93,%22gcid-heading-color%22:%91%22title_text_color%22%93,%22gcid-1b6e1644-a52a-479b-af09-e2e86f415f36%22:%91%22open_icon_color%22,%22border_color_all%22%93,%22gcid-primary-color%22:%91%22icon_color%22,%22title_text_color%22%93}&#8221;]<\/p>\n<p data-start=\"2160\" data-end=\"2438\">You may contact Color Connection\u2019s designated Privacy Officer at <strong data-start=\"2946\" data-end=\"2978\">[<a class=\"decorated-link cursor-pointer\" rel=\"noopener\">privacy@colorconnection.ca<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><use href=\"\/cdn\/assets\/sprites-core-i9agxugi.svg#304883\" fill=\"currentColor\"><\/use><\/svg><\/span><\/a>]<\/strong> (or your chosen privacy email). Requests and inquiries will be handled within the timeframes required by applicable law.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How we collect, use, and protect personal informationOur commitment to protecting your personal informationTransparent handling of personal information in accordance with applicable privacy laws Privacy Policy | Cookie Policy | Accessibility Statement | Terms of Use | Purchase &amp; Refund Policy | Copyright &amp; Usage Last updated: January 2026 Overview This Privacy Policy explains how 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